The immediate solution of the IndoSat call center is good news to solve all the problems related to this provider. Of course, even with the IndoSat provider, you have never escaped all the obstacles. Therefore, this solution is very suitable for users.
Like other providers with call center services, a special feature of the Indosat service is the 24/7 free service from all networks. As you know, its call center service is the most important thing that the provider company has to offer.
Because while it’s not uncommon for consumers to experience many obstacles when using terse, providers don’t. In call centers, of course, consumers easily complain, complain, and even seek solutions to these problems. It can also be used as a provider development medium.
This means that if there are complaints or complaints, of course, the provider can improve the problem, but automatically the provider can improve again and again. This is the basis for Indosat to significantly maximize its call center services.
The most common problems experienced by Indosat users are usually sudden loss of network, inability to access the Internet, payment problems, or data packaging. You can tell Indosat all these problems directly through the phone line or the official website.
Indosat has multiple call center numbers, depending on the starter pack you use. Below are the numbers and websites that you can contact from the Indosat call center for immediate solutions.
Free Call Center Service
This free service offered by Indosat ooredoo is a form of concern for providers and providers. This free service is accessible 24 hours a day from customer service that is ready to help you.
- Phone: 111
For those of you who are Matrix users, you can call 111 for free. This service is only intended for Matrix users, as other cards in Indosat usually require you to pay a small fee.
- Phone: 186
One of the numbers that you can use to get information about all Indosat Ooredoo products is 186. When you call this number, it will be answered automatically by voicemail.
However, you don’t have to worry. If you don’t already understand the information conveyed by voicemail, you can choose to connect to the customer service.
- Phone: +6221-5449501-06
The numbers are mileage from Indsat. You can send the various documents you need for the number, so you do not need to come directly to the Indosat office.
- Contact us by e-mail
In addition to phone connectivity, the free service gets instant solutions related to Indosat products from Indosat’s call center, you can email cs@Indosatooredoo.com Can’t do that with. You can use this email to file a complaint about various Indosat products from any card.
Instead of facsimile services, people now prefer to use email. Because it’s easy and you can send more documents in one email. In addition, the document is automatically n on the device and is not splattered.
Paid Call Center Services
Indosat offers a free service, but not a few consumers prefer paid services because of the fast handling. The speed is affected by the level of traffic that calls ters e by number.
The free service is high traffic, so it takes a long time for the phone call to be answered by customer service and receive service. Here are the numbers to get instant solution from paid Indsat call centers:
- Phone: 185
This number is provided by Indosat Ooredoo for Mentari Ooredoo, Matrix Ooredoo, and IM3 Ooredoo users. When using this service, Rp400 minutes will be automatically deducted as a service fee.
This number is intended for those who wish to file criticism, proposals, or complaints. When you call a number, there is customer service to serve. They also provide immediate solutions from Indsat call centre for all complaints you deal with 24 hours a day.
- Phone: +6221-3000-3000 or +6221-4538-8888
Dialing this number will incur the same charges as calling a landline number. However, Indosat offers exemptions to its customers because it turns out to be cheaper compared to contacting other landlines.
By calling the number, you don’t have to stand in line to be able to talk to customer service, like when calling a number provided for a low price.
You will be able to file all complaints on the spot and get an immediate solution from Indosat Call Centre regarding your complaints. This can be very helpful if you have an urgent card issue and need to solve it on the day.
Call Center through Indsat Social Media
There is no denying that many of Indosat’s customers are young, so Indosat must also adapt to their lifestyle. That’s why Indisat has started to spread its call center services on social media. Details are on Twitter.
All complaints and complaints can be sent via direct message to Indosat on Twitter @Indosat Care. The response from the administrator from @Indosat Care is also very fast and, of course, they offer an immediate solution from the Indosat call center over the phone connection.
In addition to Twitter, IM3 users can also contact Indosat via the myIM3 application. This application is very versatile because it can not only be used for filing complaints, but also for various credit and quota purchase transaction processes.
Visit Indosat official website
If you don’t have a Twitter social media or don’t like to communicate on the phone, visit the official Indosat website at Indosat ooredoo.com instead. 。 This is because this website has an Indira feature that is a virtual customer service. Indira will help you resolve all complaints.
This feature is a live chat between you and customer service through Indosat’s official website. Just open the Indira icon in the lower right corner of the website page. Next, you will be presented with a dialog board where you can enter your name and phone number.
After that, you need to wait for the customer service to be present in the conversation. If someone responds to your complaint request, you need to communicate all complaints related to IndoSat products as you are chatting.
The conversations are real-time and the customer service provides an immediate solution from the Indosat call center for your complaints and complaints, so the responses given are usually very fast.
In addition to submitting complaints, you can also visit the official Indosat website to check your credit and bills, check the validity of your card, stay updated from Indosat services, find out which stores are nearby, the latest promotions, customer service, and more. You can get a lot of information about.
With a call center that can be accessed from a variety of media, Indosat customers can get instant solutions from the Indosat call center for all obstacles they experience.