Lenovo is one of the largest brands in the country. There are also many Lenovo service centers built in the country as part of the maximum form of service to Lenovo customers. This will certainly bring you a lot of benefits.
As you know, Lenovo products are divided into smartphones, laptops and various other electronic products. Of course, all these products can be fixed in the service center. However, to avoid taking the wrong step, make sure you get in touch with the service center first.
So far, there are 5 most effective ways you can to contact the call center wherever you are. Ap a a just those ways. Simak fully explains in the following ways:
Contacting the Service Center by e-mail
The first way to do this is to email the Lenovo service center. To communicate by email, this method is also very simple. You can easily do it through a smartphone or laptop.
But, of course, there are steps you have to take to contact the service center by email. For more information, follow these steps:
- Open an email on your smartphone or browser
- Lenovo SC Lenovo legal address with content destination _indonesia@ Lenovo .com
- In the Subject column, enter without quotation marks in the form “Your name – product type”
- In the content of the email, you first enter biometric data such as name, date of birth, address, type of Lenovo smartphone/laptop and problems experienced
- Click Send.
After that, wait until you hear from the service center team. Replies are usually made within 1×24 hours on weekdays. However, if you send an email on holiday, it seems that you have to wait until the business day comes for a reply. After receiving an email from you, Lenovo will provide you with further steps you can take.
Contacting the Service Center by Phone
Another way to do this is to contact the Lenovo Service Center via a phone line. This method is also not difficult. If you actually live in an area where there is already a service center, you can contact the service center number in that area directly.
However, if you do not have an official service center in your area, please contact the Central Service Center office number at +62 21 3002 1000. Lenovo’s Center will instruct you to proceed to the next step. Toll-free numbers can also be reached at 007-803-3315-108.
Alternatively, you can call the number 021-5085-1755 for standard credit services. If you are a Lenovo Ideapad user, you can contact the official office Monday through Friday from 8:30 to 17:30 WIB. The same is true for Lenovo Thinkpad users.
Contact the service center via Medsos
Another way to contact this service center is to use social media. Currently, Lenovo offers several official social media accounts that you can contact freely during working hours.
If you are a Twitter user, you can contact the Lenovo Service Center team through your Lenovo Indonesia account in twitter@Lenovo _ID 。 Communicate your needs directly to the CS team that will use your account.
You can also contact the Service Center team through your Lenovo Indonesia Instagram account (instagram@ Lenovo id). As with twitter, you can get in touch directly with the team that holds the official Lenovo account.
You can also contact the WhatsApp Service Center at +6221 50851766. This makes it easier to communicate directly with the service center team that holds the number.
Contacting the Service Center via Live Chat
In addition to the three methods mentioned above, you can also communicate with the Lenovo Service Center team through the live chat that Lenovo offers on its website. To access this live chat feature, visit the Lenovo official website of https:// Lenovo .com and click on the contact menu. Just click on the “Live Chat” option at the bottom.
You can immediately go to a new page and chat with the Lenovo team inside it. Simply communicate your needs and issues directly to the team that manages the live chat feature. They will lead you directly to the solution of the problem at hand.
By coming directly to the service center
If you are not satisfied with the above methods, you can also come directly to the service center spread out in different parts of the country. In addition to large cities, this service center is also expanding into remote areas.
This is proof that Lenovo itself has never been confused when it comes to serving consumers. For more information , see the list of service centers below.
- Service Center Lenovo Jakarta
- Partner Name : PT. Interdata Technology Success
Address: Complexa Man Semanan Inda Plaza Delmina Block A No. 19, Durico Sambi, Chiang Karen.
Phone : 021-29030728
- Nama Partner: Lenovo Smartphone Service Center
Address : Mall Ambassador Mall Lt. 2 Blok B No. 37, Jakarta
Phone : 021-5762539
- Nama Partner: Lenovo Smartphone Service Center
Address: Roxymouth ITC Roxymus Lieutenant No. 4 No. 18, Jl. Kaihashim Ashari, Central Jakarta.
Phone : 021-6319647
- Partner Name : Pacific Agung Trijaya
Alamat : Komplek Gading Bukit Indah Blok TA 10-11, Jalan Gading Bukit Raya, Jakarta
Phone : 021-29450966
- Lenovo West Java Service Center
2.1 . Partner Name: Lenovo Service Center Bandung, Primalayan
Address : Luco Pascal Hypersquare Block C 26
Phone : 0271-729911
2.2 . Partner Name : ITSC Bandung
Address : Luco Triangle Mass Block A3
Phone : 022-91139756
2.3 . Nama Partners : IBM An’s Comp
Address : 120 Pagonggang Road Cirebon
Phone : 0231-226612
2.4 . Partner Name : Lenovo Service Center Cirebon
Address : Jalan Kesambi Baru RW.05 No.28
Phone : 0231-231384
- Lenovo Central Java Service Center
3.1 . NAMA Partner: Lenovo Smartphone Service Center
Address : Rouco Sitraland Block B No.11, Jalan Sipelemraya, Tegal
Phone : 0283-340909
3.2 . Partner Name: ITSC Purwokert Indocom
Alamat: Luco Satria Plaza Block A1, Jalan Jend Sudirman, Purwokert
Phone : 0281-621700
3.3 . NAMA Partner: Lenovo Smartphone Service Center
Address : Jalan Oberste Isdiman 17B, Pulwokert / Perintis Kemerdekan No.30B, Gandasli, Purwokert
Phone : 0281-6512451
3.4 . Partner Name: Lenovo Service Center Semaran (Primalayan)
Address: Lukope Petrongan Plaza Block A-10, Jalan MT. Hallyono No.719, Wonodori, Semarang
Phone : 024-8413250
- Service Center Lenovo Yogyakarta
4.1 . NAMA Partner: Lenovo Smartphone Service Center
Address: Lamai Shopping Mall Lt.2 No.A26, Jalan Ahmadyani No.73, Yogyakarta
Phone : 0274-557015
4.2 . Partner Name: Primalaya Yogyakarta (Datascrip)
Address: Luconiaga, Jalanga Jamada 21 23, Pakualaman
Phone : 0274 510737
4.3 . Partner Name : Lenovo Service Center Yogyakarta (Primalayan)
Address: Lukoyap Square Block B8, Jalan C. Siman Junta Kujo Gyakarta
Phone : 0274-3159220
- Lenovo East Java Service Center
5.1 . Partner Name: Primalaya Madhiun
Address : Jalan S.Parman No.38 F, Oro Oro Ombo , Carto Harujo, Madown
Phone : 0351 500155
5.2 . NAMA Partner: Lenovo Smartphone Service Center
Address : Mass Tech Block F11 (Maspion Square), Jl. A. Jani 78, Surabaya
Phone : 031-8477889
5.3 . Partner Name: Plaza Bitcom
Address : Jalan PB Sudirman No.60, Patran, Gember
Phone : 0331-481822
For more information on other service center addresses, visit the official Lenovo website in https://support. Lenovo.com/en/en/partnerlocator. All Lenovo Service Centres officially accredited by Lenovo Indonesia are clearly listed.