List of addresses of Samsung TV service center in Indonesia
Is the TV at home broken or has a mistake? Do not rush to replace it with a new one, you can try to repair it first through the Samsung TV service center. A TV is one of the electronic devices that has to fill furniture at home. Especially now that there are increasingly sophisticated television products such as Smart TVs from Samsung.
These electronic devices are not only found at home, many offices, schools and other rooms are usually equipped with TVs. This is because one of these electronic items becomes an entertainment medium for watching local shows such as news, reality programs, etc.
Although the price of TVs is expensive because they are equipped with advanced functions, it is not uncommon for these electronics to experience errors or damage. For example, such as not going, many channels are missing or there are problems related to TV hardware. That’s why Samsung TV service center is there to provide a place to solve consumer problems.
Samsung itself was first known in the Indonesian electronics market when they popularized products such as refrigerators and TVs. Then Samsung expanded further with the release of a smartphone device that turned out to have very high demand. So don’t be surprised if this South Korean brand is committed to providing the best service through the availability of a service center.
Address Samsung TV servisnog centra
A service center is useful when the TV in your home is damaged, wrong or needs spare parts. Here we summarize some of the official addresses of samsung tv service center in major cities of Indonesia, including:
-Pacific Place Mall Lt. 4 SCBD Jl. Jend.Sudirman Kav 52-53 Lot 11 (021) 57973171
-West Boulevard Block LC 7 br. 58, Kelapa Gading Barat, Jkt (021) 2900223
-Mall Ambasador Lt.3 A3, Jl. Prof. Dr. Satrio, Jaksel (021) 5760664
-Jl. Tomang Raya No. 1, Jakbar (021) 56997777
-Istana Bandung Electronic Center (BEC) Jl. Purnawarman No.13-15, Bandung (022) 4205949
-Jl. Ir.Juanda (DAGO) Br. 150 Bandung (022) 2532152
-Jl. Jogjatronic Mall Jl. Brigjen Katamso 75-77 Yogyakarta (0274) 557573
-Jl. P. Diponegoro br. 59, Jogjakarta (0274) 557573
-Plaza Simpang 5 (Plaza2) Jl. Jend. Ahmad Yani No.1, Semarang (024) 8457040
-Jl. Dr.Cipto Br. 111, Semarang (024) 3564777
Jl. Dr Rajiman 241 (0271) 9125573
Lieutenant Lieutenant General S. Parman No. 82 Kav.7 (0341) 403416
– Malang Plaza JL. KH. Agus Salim 24-26 (0341) 345953
-Plaza Marina Jl. Raya Margorejo Indah 97-99, SBY (031) 8493720 30
-Jl. Darmo Br. 92, Surabaya (031) 5661928-29 28
-Jl. Teuku Umar 122, Zapadni Denpasar (0361) 244410
-Jl. Jend. Ahmad Yani km 5,8 No 9 RT 1 (0511) 3265854
-Jl. Hasan Basri br. 64, Severna Samarinda (0541) 746030
-Jl. Gajah Mada No. 78 A Pontianak (0561) 737162
-Jl. Gatot Subroto KM 4.5 Br. 16, Sei Sikambang Medan 20119 (061) 4566466
-Jl. Raden Patah Br.1-2 (Srijaya Bukit Nagoya complex)
Jl. Basuki Rahmat No. 48J, Palembang (0711) 356829
Layanan Samsung Pick Up & Delivery Service
Amid the government’s recommendation to stay at home, Samsung provides an alternative Pick Up & Delivery service for consumers looking to repair electronic devices, including TVs. In accordance with the goal of the seller of electronic products from the country ginseng that they are committed to providing the best for customers.
You don’t have to go to the Samsung TV service center location because you can now take advantage of the transportation service provided by Samsung. This service has been provided since the quarter of 2020 to meet the needs of consumers who need to minimize getting out of the house.
Those who wish to use the service can be accessed through several channels, including:
- Live Chat on the official Samsung Indonesia page, and you can also contact the admin via their WhatsApp number at 0818 021 55777.
- Download and install the Samsung app on your smartphone, then enjoy the Samsung TV service center via book Samsung members are really asked to have an app because they can get a variety of interesting information about this brand.
As for the opening hours of the pickup service itself from half past nine in the morning to six o’clock in the evening local time. No need to worry, police officers who come to your house to pick up goods comply with health protocols, more precisely wearing masks, gloves and special warehouses.
In addition, the Pick Up & Delivery service is not intended only for products that are still under warranty period. For products that are no longer under warranty period, you can also use this facility. Unfortunately, this service is still limited to smartphone services only.
However, you can reconfirm whether or not you are providing services for the TV service via Samsung’s contact number as we have indicated above. Because it does not exclude the possibility that it is also available for other types of electronics.
Samsung Service Center Services
As one of the electronic devices used almost daily, some Samsung brand tv consumers report that they had certain problems while using this product. Here are some problems that the Samsung TV Service Center team can solve:
- Smart TVs don’t want to connect Wi-Fi or usually consumers complain that they can’t access YouTube.
- TVs that can’t or don’t connect to Samsung servers
- TVs that can’t output sound/sound even though the volume is full
- Damage to TV hardware that prevents devices from turning on
- Damage to TV software that makes the device unable to find the channel at all, aka blurry
- Television is dead even though it’s still under warranty, etc.
Of course, there are many other problems that users experience and you can solve them at the nearest Samsung TV service center .
Tips when visiting Samsung Service Center
Every Samsung TV service center in Indonesia has provided a phone number that you can contact. For those who want to contact CS or visit the Samsung TV service center directly, you should prepare a few things such as:
- Name information, full address, TV brand details, still warranty or out of warranty
- Tell the problem in its entirety along with the chronology
- Tell us how long the problem has been experienced and whether it has been solved earlier with the same problem
- Bring a service book if it is still within the warranty period
Another tip, it is recommended that you first call Samsung customer service before visiting the service site. Especially for those who use Smart TVs, usually some problems can be solved by phone without having to come to a service center.
There’s nothing wrong with talking on the phone first. In addition to some of the above addresses of the service center, of course there are many more locations of Samsung TV service centers of Indonesia that we can not mention one by one here, you can check on Google Maps.